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Call 01555807542. The Tooth Doctor, 79 Kirkton St, Carluke, Lanarkshire, ML8 4AD

Information for patients

Information for patients

Your personal information

How we look after and safeguard information about you

Complaints

We welcome comments, suggestions and complaints so that we can continually improve our service to you. Please contact the Practice Owners or Manager in person or by phone, letter or email if you have a comment, suggestion or complaint.

We take complaints very seriously and have an effective procedure to resolve any problems in the shortest possible time. You can read more about our procedure in our complaints policy. We always want to have satisfied patients.

Tooth Doctor

Telephone: 0155 580 7428

info@tooth-doctor.co.uk

Tooth Doctor, 79 Kirkton St, Carluke, Lanarkshire, ML8 4AD

Practice Owner

Mark Skimming

The Information Commissioner

The Information Commissioner is an independent public body and reports directly to Parliament. Further information is available at: www.ico.gov.uk

Responding to requests

All requests for information will be responded to within 20 working days. A fee can be charged when dealing with a request. This will be calculated in accordance with the Act. If a fee is required for information requested, the 20 day timescale can be extended to up to three months.

Should the request for information exceed the charges set by the Secretary of State, this practice does not have to action the request.

Legal basis

The legal basis for processing your personal data is:

“9(2)(h) – ..medical diagnosis, the provision of health or social care or treatment..”

And Consent.

Policies and procedures

The practice has a number of important policies that detail how we provide care and service to our patients. Please ask the Practice Manager if you would like to see copies of the following policies or procedures:

  • Confidentiality policy
  • Data protection policy
  • Complaints policy
  • Privacy notice

You can view our Privacy Notice on our website or telephone or visit to ask reception for a paper copy.

Protecting your information

The data controller is the practice owner. We aim to provide you with the highest quality of dental care. To do this we need to keep records about you, your health and the care we have provided or plan to provide to you. We know that you value your privacy and the security of personal information held about you.

Information recorded

Information recorded about you may include:

  • Basic details, such as address, date of birth, next of kin
  • Details and clinical records about your treatment, medical and social health
  • Records of medicines you have been prescribed
  • Information relevant to your continued care from other people who care for you and know you well, such as other health professionals and relatives

Sharing information

The information held about you will not be shared for any reason, unless:

  • You ask us to do so
  • We ask and you give us specific permission
  • We are required by law, for example prescribers must be notified where a patient presents a repeat prescription and the pharmacist becomes aware of clinically significant issues arising in connection with that prescription
  • We are permitted by law, for example where public interest overrides the need to keep the information confidential

Anyone who receives information from us also has a legal duty to keep this information confidential, subject to recognised exceptions of the types listed above

Your right to view your clinical records

You have the right to view the original of your clinical records free of charge. If you request a copy, a charge will be due in accordance with the Data Protection Policy. Your request must be made in writing to the Practice Manager and the payment enclosed. A copy will be provided within 40 working days.

Confidentiality

You have the right to confidentiality. We also comply with the NHS Code of Practice on Confidentiality and healthcare personnel have a requirement under their professional code of ethics to keep records about you confidential, secure and accurate.

All of our staff contracts of employment contain a requirement to keep patient information confidential.

Freedom of Information (FOI) Act 2000

The Freedom of Information Act, gives the general right of access to all types of recorded information held by the practice. The intention of the Act is to encourage a spirit of openness and transparency in the NHS and the whole public sector. Our organisation aims to fully support this.

Any individual or organisation can make a request for information. The applicant does not have to explain why this information is requested.

Our Publication Scheme

This practice has developed a publication scheme. It is a guide to informaation, routinely published and gives indication of information intended to be published. The publication scheme describes the form in which the information is published and any fees that will be charged. A request can be made from information listed in this publication scheme.

If you would like a copy of our publication scheme please contact the Data Controller.

Ready to
transform
your smile?

Discover more about how Tooth Doctor can help to transform your smile and your confidence. Request a Complimentary Consultation with Smile Advisors Corinne or Lauren today!

Google Rating
4.9
Based on 332 reviews
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Our lovely patients

Check Out Our Latest Patient Reviews

4.9
Based on 332 reviews
Had some tricky work carried out by Sofia and Jade. As always they made this anxious patient feel well at ease. Many thanks for a pain free job well done
Chris K.
Chris K.
First class experience from the lovely tooth doctor Sofia. From the very first consultation appointment I new I would be going ahead with treatment. Every appointment I was made to feel at ease with Sofia and Kirsty (what a team) from tooth whitening to changing my fillings to veneers I had it all and I couldn't be happier. Not one appointment did I feel any pain it definitely is a pain free dentist.The little gestures like the massage chair and eye mask when you're in for a long appointment is a lovely touch. I highly recommend Sofia for any dental work, shes calm, talks you through the process and makes you feel at ease. Nothing is a problem to her. Best experience ever going to the dentist from the receptionist to the hygienist everyone is lovely and helpful and professional.I'll miss my weekly visits!
Yvonne C.
Yvonne C.
I had a crown and veneer on my front teeth to replace/even out a previous veneer. Really wanted a natural look and Gerry done an amazing job! The whole team from receptionists, hygienist and dental nurses were fantastic. Wouldn’t go anywhere else for dental treatment now.
caitlin M.
caitlin M.
Just attended my routine hygienist and dental appointments with Janice and Sophia. As usual, all the staff made me feel very comfortable and relaxed throughout. I would highly recommend the practice!
Anita S.
Anita S.
Appointment was on time and within the timeframe. Staff were very reassuring, and treatment went well and more importantly was painless. The difference afterwards was so much better than I expected. Very pleased. Bonus points for the Comfort Menu.
mary G.
mary G.
I had 6 of my teeth pulled out but was completely pain free. I did not feel the injection or the pulling. Their work was very professional and I am very pleased with Sofia and Kirsty’s work.
Janos N.
Janos N.
From Lynn on reception to Sofia, the level of service is as always excellent. Everyone is warm and friendly yet very professional. I'm really pleased how little I needed doing to my teeth. All aspects of the Tooth Doctor are absolutely brilliant.
None N.
None N.
Gerry and his team made my visits anxiety free and a pleasurable experience for a change. His work is exceptional. I am very pleased with my many and new teeth. Luv Paige
Jenni F.
Jenni F.
Friendly service the minute you walk through the door. Sofia and Kirsty made me feel comfortable and relaxed throughout my treatment and both were very professional and methodical in everything they did for me and I am more than happy with the finished result. 1st class service would recommend the tooth doctor .
Robert D.
Robert D.
Very impressed with my treatment today, have been coming to tooth dr for many years for check up and hygienist appointments - team are always fab. Today is the first time I’ve needed treatment in a while, comfort menu was great I had the eye mask and lavender wrap whilst getting a filling. Sofia and Jade were very nice and efficient clinicians. My treatment was completely pain free and with the little extras you can relax and pretend you’re in a spa… it was over in jig time and I was out in plenty of time for the school run.
Stephanie Dale A.
Stephanie Dale A.
After a horrible experience and two visits to dental hospital in a matter of weeks and now old nhs dentist waiting time meaning I'd have to wait to January to have issues resolved to rectify an infection, I took the leap of faith to come to the tooth doctor. I cannot fault Sofia, she embodied professionalism and put me at ease. I felt absolutely no pain during or now after treatment. Due to the unusual nature of my allergies, I did have to reattend but quickly had assurance from Jane that no allergens were used in my treatment. This was not a reflection of the tooth doctor team, but my having had allergic reaction the previous week after nhs dentist had prescribed antibiotics. As result my anxiety was in a state of hypervigilance, but the customer service given was exceptional. 100 percent a team who know how to put nervous and anxious patients at ease, regardless of what is causing the anxiety. Could not recommend more.
Stephanie I.
Stephanie I.
Sophia was excellent and very careful not to cause me any pain after having wisdom teeth surgery a few days before visiting her. She was very careful and carried out the treatment quickly, reassuring me as she went. I would not hesitate to recommend Sophia as a pain free dentist!
Alana G.
Alana G.
From first phone call on Thursday morning with Lin regarding an emergency appointment for Hannah to being seen and treated by Dr Sophia in a kind and sensitive manner was first class. This was Hannah’s first time having a filling and the care and supportive manner shown to her by Lin, Sophia and Kirsty, she said, was incredible. (In her own words).As a dental practice we couldn’t recommend this surgery more highly. First class team.
helen C.
helen C.
Great service at Carluke today, staff first class, very helpful and polite,explained the whole procedure with various options and no pressure, got an appointment very quickly and follow up for a few days later, many thanks, Stewart
Stewart M.
Stewart M.
For someone who is terrified of dentists, Kevin and Louise made me feel at ease. Very professional. Surgery spotlessly clean and receptionists friendly.
Alice G.
Alice G.
Just finished my treatment with Gerry and I can honestly say my fear of dental treatments has gone. Bad experiences in the past led to me avoiding dentists for 20 years but after one of my crowns fell out I had to do something.When I first called to make an appointment I was dreading the whole thing but the reception staff are all lovely and after my meeting with Lauren I was feeling much more optimistic.Now at the age of 56 I have finally have a smile to be proud of and I can honestly say I had no pain at all. I now have four new crowns which look great with my remaining teeth and I would tell anyone who is nervous to give them a call. You won't regret it, the service from everyone in the practice is second to none!
Laura H.
Laura H.
I I have just finished my treatment with Gerry and I am absolutely delighted. From my first consultation with Lauren to booking numerous appointments with Lin and the reception staff, I knew I was in safe hands. I was nervous about visiting a new dentist, but dental nurses Lisa and Aimee looked after me and always made sure I was comfortable during my appointments. I was very unhappy with my teeth and wasn't optimistic about what could be done, but the outcome far exceeded my expectations. I had teeth removed, whitening, fillings and implants and every part of the treatment was pain free. The treatment has honestly been life-changing for me. Gerry has given me my smile back. I could not be happier with the results.
Elizabeth M.
Elizabeth M.
Big thanks to Gerry and the team at the tooth doctor for giving me my smile back.As a result of losing several of my upper teeth over the years due to failed crowns and bridges I was left with an upper partial denture which I couldn’t tolerate due to my gag reflex. This meant I had gaps which didn’t look good so I needed to find something better and more manageable.Having spent a lot of time looking over various options and places to get dental treatment im so happy I decided upon the Tooth Doctor for a same day smile makeover with dental implants.Definitely not the cheapest option and I could have got it cheaper elsewhere or abroad but on reflection it proven to be worth every penny and more.From day one I was in awe of all the technology and planning which goes into such cases. This put me at ease right away knowing there were no corners being cut and I was at the right place.The full process has been great and I’m over the moon with how good my new implant bridge looks and feels.Thanks 😁
Stewart G.
Stewart G.
From the initial meeting with Lauren to the start of treatment, the service has been excellent. I’ve been kept fully informed of my procedure through Jane and her team. All part of the pain free dentistry.
James S.
James S.
Had to get an emergency appointment after a chipped tooth that could not be saved and left me in agony…literally did not feel any pain what so ever, in and out in 20 mins!Looked after my little one while he waited on his mum in reception and wasn’t aware of a thing 🙂Worth the money and will be my regular dentist now!ThanksLana
Lana M.
Lana M.
I was in getting a tooth extracted with Sophia and Kirtsy today. They were absolutely amazing! I was very scared and nervous about getting my tooth out, but they made my experience 100% pain free. I didn't feel a thing and they were just so amazing with calming me down. Could not recommend them enough.
Megan O.
Megan O.
I was really nervous about Hygienist appointment but Wow! I needn't have been worried. I actually enjoyed my treatment. I can't believe I'm saying that but I can honestly say Kelly & Kirsty made me so at ease every step. Totally pain free and love the results. I didn't think I would notice any difference but my teeth look a lot better and feel great! Long gone are the memories of scraping and sensitivity of previous cleans elsewhere. Kelly also gave me such fantastic advice! Thank you so much Kelly & Kirsty you are absolute stars!!
Karen V
Karen V
Met with Gerry (and Aimie) last week for my routine check up. As ever, I was greeted by Gerry with a hand shake and some chat. Gerry suggested repairing a damaged front tooth, which he did effortlessly and without cost this time around.Service as usual was first class and I couldn’t be happier with the work. I would definitely recommend Gerry if your wanting that new smile.
N “Neillyson” M.
N “Neillyson” M.
I had excruciating pain and booked a “get me out of pain” appointment. I initially had my mind made up but when it came to it I wasn’t sure if I should try to save the tooth with a root canal or extract it. I didn’t feel pressured to go either way so I flipped a coin, helps my indecisive Libra trait 😆. 3 times it landed on extract so that’s what we did. After seeing what came from the tooth it looks like it was a wise choice as there wasn’t much healthy tooth left and I doubt it would have lasted long as a root canal. I didn’t feel any pain only some slight discomfort but I felt taken care of every step of the way by Sofia and I think it was Janice, I actually didn’t catch her name with everything going on but she was great… Understood my concerns, reassured me and lightened the mood when needed. Both of them made a great team and made me feel at ease, so yeah very happy about the experience and the result… Thanks a lot for getting me out of pain ☺️👍
Scott T.
Scott T.
If I could give 10 stars I would! After many years of drama with 2 front crowns which not only looked rubbish but kept falling out, I decided to go down the implant route. The Tooth Doctor was recommended to me and I'm so glad they were. Gerry has been an absolute star. From Day 1 where I thought I'd have new teeth in 2 weeks (Gerry told me this only happens in Turkey (not recommended) or on TV) to my final appointment today, he's been fantastic. Open, honest, transparent about everything he recommend and I was given choices based on what I could afford to spend. I got 2 implants (4 front teeth) and a few cosmetic changes. Although the implant process is not pretty and at times painful I would 100% do again. Many thanks!
Lorraine C.
Lorraine C.
Lovely welcoming reception, doesn't have that gloomy clinical feel about it. Everyone gives you a nice smile and are polite. Makes being at the dentist alot easier! Been getting my dental work done by Sofia, always lovely, and makes you feel at ease, manages very well at having that mix of chatting away and having a laugh to make it more comfortable but also being the upmost professional and making you aware your in good hands. Top Dentist 5stars 🤘
Sean K.
Sean K.
Both Hygienest Kelly and Dentist Jane, made me feel very welcome and relaxed. Lovely calming decor, too.Completely pain-free, as both Jane and Kelly are gentle and reassuring during treatments.Thanks all at Tooth Doctor.Great Facebook info page too !KarinCarluke
Karin T.
Karin T.
Sofia is a fantastic dentist, she made me feel completely at ease throughout my appointment. The ambience is relaxing and everyone at the practice including the reception team and the nurses are very friendly.
Alasdair B.
Alasdair B.
Insane customer service I’ve never feel so informed going to the dentist. Always felt like I wasn’t really getting told what was happening but not here all the girls were amazing and walked me through anything they were doing and you just feel so comfortable to ask more questions. After going to 3 different dentist about my bleeding gums only after coming here my gums have finally stopped bleeding would highly recommend the tooth doctor to everyone
Angie D
Angie D
The whole experience was first class. I was seen very quickly. All the practice staff were helpful and polite. Gerry listened to me and took time to speak about what result he could realistically achieve. The payment plan was easy to understand and allowed a variety of different options which was good. I was delighted with the end result of the whitening and composite bonding. I would highly recommend to family and friends!
Chris M.
Chris M.
I cannot thank Sofia and Kirsty enough for everything. The end result after my invisalign treatment and bonding is amazing, well and truly exceeded my expectations! Each and every member of staff are professional and very helpful, would highly recommend, my only regret is that I did not visit them sooner!
Margaret M.
Margaret M.
Always feel valued as a patient, the team throughout are excellent. Friendly welcome, always keep you informed. Recent visit with Kelly was great, pain free, quick and very happy with the work.
Robert M.
Robert M.
Empathetic practitioners with anxious patient. Constant reassurance during procedure. Open discussion re course of treatment. And always an offer to come back if any problems. Thank you.
Louise C.
Louise C.
The service form start to finish was very professional. I lost a tooth due to infection leaving very little bone being advised elsewhere that an implant may not be possible.Gerry the dentist was outstanding and was able to rebuild the bone and place an implant much to my delight.The results of my treatment are amazing and to a very high standard. All the appointments and treatments worked round my work schedule.
Paul M.
Paul M.
Great service friendly staff pain free built up my confidence to go to the dentist again would highly recommend 5 stars all the way and Gerard is the best dentist I've ever met who genuinely cares for his patients.
Soody H.
Soody H.
Fantastic dentists. Cannot recommend enough! Sofia has been incredible. All the staff are really lovely. And I'm very happy with the work done on my teeth! Thank you!
Samantha T.
Samantha T.
Brilliant practice with an amazing team.After bad experiences over the years both Sofia and Kelly make my visits easy and comfortable.Reception staff are also great very friendly and helpful.
Ashley Ramsay C.
Ashley Ramsay C.
The sweetest ladies in dentistry! I am a VERY nervous patient, dreading my appt for weeks in advance... Little did I know I had nothing to worry about. Sofia and Kirsty were so lovely and attentive making the whole experience completely pain and stress free!! Can't recommend them enough, especially for those of us who lean more on the nervous side!! Thanks again guys!! 🩷
Chloe M.
Chloe M.
Friendly staff who listened and helped in every way they could with our request. The Reception staff were very efficient and quick to respond to any queries we had, especially Jaclyn who listened and understood what we were looking for and kept in touch with us throughout the booking process. The Dental staff were very professional, we were very impressed with Kelly who explained each stage of the treatment to our son. Overall very impressed with the service provided by all, highly recommend.
J G.
J G.
Lovely staff, I have a great experience any time I visit, always pain free and great results!! Feel like I can finally smile again 😁 thanks to Janice & her assistant (sorry didn't catch her name) for my clean up,And also Sofia & Kirsty for my fillings & making it pain free. Thanks Lady's 😁
Kirsty M.
Kirsty M.
I have been so impressed with Janice! I have been going to her for around 3 years and she has always gone the extra mile. She has a wonderful manner and is so easy to talk to; she always puts me at ease. Taylor has been a fantastic assistant! I cannot recommend them highly enough.
Martina M.
Martina M.
Always had a great experience at the Tooth Doctor. Everyone is friendly from the minute you come through the door. Feels very homely in the waiting room. Jane and Lisa always make sure I'm comfortable and ask how I'm doing. They remember you and that makes a huge difference. Can't recommend it enough.
Ellie M.
Ellie M.
I had a dental emergency, and have a lot of anxiety around dental treatment. Everyone was so welcoming and put me at ease. Sofia and Kirsty took excellent care of me. Can't recommend this practice highly enough!
Peter M.
Peter M.
Excellent service and super staff. Taken on time throughout my treatment, always updated and received excellent advice. Sofia and Kirsty looked after me and only finished after ensuring I was 100% satisfied with my treatment, which I am. A shout to Janice the Hygienist too.
Gerry C.
Gerry C.
Gerry and Aimee were brilliant, made me feel relaxed, always explained what they were doing and all treatment was pain free. Would definitely recommend!!
Craig B.
Craig B.
Excellent experience overall - immediately made to feel at ease. Very welcoming and friendly at atmosphere/environment. My first appointment (Hygienist) was with ‘Janice and Jade’ and my second (Root Canal) was with ‘Sofia and Kirsty’. Top class ‘pain free’ treatment on both occasions, no issues whatsoever. I’d highly recommend Tooth Doctor to anyone who wants a dentist that goes above and beyond for their patients especially those who have any anxieties about receiving dental treatment. 10/10
Josh E.
Josh E.
Had a root removed by Sophia assisted by Kirsty and I was extremely anxious . Can’t thank these young women enough for their understanding and professionalism enough . Absolutely delighted with the service I was given.
Brenda J.
Brenda J.
Gerry is a great dentistExplains every step of the procedures so you know what to expect. It was a long process but Gerry puts you at easeI never liked going to the dentist but Gerry and the staff are all so friendly.Aimee, Lin, Karen, Jacqueline and Lauren are lovely.I would recommend Gerry at The Tooth Doctor to anyone considering implants.
Lynn W.
Lynn W.
Just completed lower jaw implant treatment. A massive thank you to Gerry, The Tooth Doctor. I am delighted with the final outcome. Gerry has not only given me the confidence to smile again and eat with confidence the positive impact on my mental health has been immeasurable. A very happy sixty three year old lady.Thank you to Lauren, smile advisor for her support, dental nurses involved in my treatment , hygienists and reception staff for their care and attention
anne A.
anne A.
I was there for a hygiene appointment with Janice and Jade. Janice took the time to explain everything that was going to happen while Jade went out her way to keep my comfortable and relaxed. This was huge for me while I was nervous.I truly felt I was in safe hands both with Janice and Jade. Thank you so much for making this as relaxed and comfortable for me as possible. Thank you both for explaining everything and listening to my questions.
Craig L.
Craig L.
Excellent treatment from start to finish. All staff were polite, helpful, knowledgeable & informative about each step in the process. Dental implants were a new treatment experience for me but all questions were answered, allowing me to understand what was being done and why.Would recommend for anyone considering using this dental practice.
Robin F.
Robin F.
My dentist Gerry and his dental assistant, Aimee, and the wider team (Lauren, Lin, Jacyln & Karen) at Tooth Doctor have been excellent throughout. My dentist (Gerry) is excellent and patiently answered all of my questions, and included additional mini-appointments to reassure me at times! Despite me being worried in advance, the process has been pain free and professional throughout. I thank Gerry & Aimee so VERY much!
Alison D.
Alison D.
Highly recommend my experience with Sofia. She was kind, patient and very professional. Looking forward to future visits at the Tooth Doctor with Sofia.
Riaz S.
Riaz S.
Booked with Gerry for my 1st Crown. As an anxious patient, Gerry kept checking I was ok through the procedure which put me at ease. I highly recommend him to anyone!
Susan M.
Susan M.
I would like to recommend tooth doctor, I was always so scared of the dentist so my gums and teeth aren’t strong, tooth doctor gave me a smile back, confidence to talk with no gaps, I can now eat out without taking false teeth out. Thank you tooth doctor.
Kerry
Kerry
Another pain free visit, big thanks to Gerry for the checkup and X-Rays, Aimee for being a wonderful nurse Janice for cleaning my teeth with a scale and polish and Jade for assisting Janice (again, a wonderful nurse), wonderful chatty service as always and left with a smile, keep up the good work! 😁
Euan C.
Euan C.
So glad I chose this dental practice for my treatment.Jane and Lisa were so friendly and professional and I can't thank them enough for their excellent care. Highly recommend
Yvonne H.
Yvonne H.
From my first consultation until the finished job I was made to feel very comfortable and relaxed as I’ve always had a little fear of the dentist. My implants are now complete and my teeth look amazing. I am very pleased with the end result. Gerry my dentist always made me feel comfortable and I highly recommend that if you want dental work done professionally and with a fair priced then you use the tooth Dr. I am now going to take out a plan where I will always have access to the highest level of dental care and will not look back.
declan B.
declan B.
I began attending appointments wondering if Gerry (my dentist at Tooth-Doctor) could deliver all of the improvements to my teeth (and smile) that he had described. It was hard to imagine how much improvement was even possible. Not only did Gerry make all the changes he promised but he also managed to complete the work with his pain free promise. I had extensive work completed to my upper teeth (and implants where I had no teeth) and the result is nothing short of amazing!! I am so happy with the outcome I have immediately asked Gerry to tackle my bottom teeth now. I can hardly wait to see the end result.The whole team at Tooth-Doctor Carluke treat you as if you are the most important person from the moment you arrive at reception. Gerry and Aimee put you at ease and make sure that you have all procedures explained throughout your treatment as soon as you arrive in the treatment room and they make sure that you are as comfortable as possible before they proceed with that days treatment. I have several health issues and have to take several harsh medications for them which may have resulted in my implants being rejected, however, Gerry worked around these and completed my implants with no pain at all throughout the process.I will definitely recommend Gerry and all the staff at tooth-doctor to everyone I know.
Ina S.
Ina S.
Very friendly team. Very professional and knowledgeable in all aspects of dental care.Communication and explanations re Implant/s choices available to me were most helpful. Gerry carried out my dental care and fitted my implant , it was painfree. Gerry and his team put you at ease throughout. Kelly, the dental hygienist was most gentle and gave you advice.
Rena F.
Rena F.
Amazing and supportive staff! They were extremely knowledgable about the treatment and did everything they could to find a quick solution to serious damage! Thank you so much Gerard and Lauren, I cannot thank you guys enough! Excited for the next stages of my treatment
Olivia W.
Olivia W.
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Tooth Doctor

Tooth Doctor, 79 Kirkton St, Carluke, Lanarkshire, ML8 4AD

Providing *Pain Free Dentistry In Carluke

Telephone: 01555807542

Email: info@tooth-doctor.co.uk

  • Monday 8:00am – 8:00pm
  • Tuesday 8:00am – 8:00pm
  • Wednesday 8:00am – 8:00pm
  • Thursday 8:00am – 8:00pm
  • Friday 9:00am – 4:00pm