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Call 01555807542. The Tooth Doctor, 79 Kirkton St, Carluke, Lanarkshire, ML8 4AD

Terms and conditions

Engagement In Our Services Letter Terms And Conditions

Introduction

Our practice has a focus on changing the way dentistry is experienced by our patients. We strive both in our clinical care and our service delivery to make this experience as pleasant as possible for all those who visit us. Our practice is one in a group of practices with this focus, which is called the Pain Free Dentistry Group. With our vision of dentistry delivery, always looking to improve into the future as medical care, technology and patient services improve we endeavour to remain at the cutting edge and be a practice that our patients and team alike are proud to be part of.

Set out below are our terms of service so that both our patients and practice teams understand the expectations of our delivery of care.

Application and this entire agreement

The terms and conditions apply to the provision of the services detailed in any estimates, quotations, consent letters, patient information materials and treatment plans provided to you (the patient).

You are deemed to have accepted these Terms and conditions from the date that you attend for examination or treatment at the practice.

You acknowledge that you have not relied on any statement, promise or representation made or given by on our behalf. These conditions apply to the exclusion of any other terms that you try to impose or incorporate, or which implied by custom practice, profession or course of dealing

Our Services

We warrant that we will use reasonable skill and care in the provision of our services which comply with the quotations of the services provided including any specification in all material respects. We can make changes which comply with any applicable law, safety requirement or clinical need and we will notify you if this is necessary

We shall use our reasonable endeavours to complete the performance of the services within any requested or agreed timeframe set out in the quotation however, it must be recognised that we are not in control of many factors including, but not limited to biological issues such as healing, biological response and tooth movement times as well as, delays in courier delivery, third party manufacture of medical devices, fulfilment ordering of required components, unplanned issues with our practice facility and equipment, personal emergencies and sickness of key staff members as well as acts of God

All of these terms and conditions apply to the supply of goods as well as services unless we specify

We will provide dental services to you in connection with this engagement. Our services will be provided solely for your benefit. No other party shall be entitled to rely on our services for any purpose, and we accept no responsibility towards any person other than you and the treatment you have undertaken with us. We will not communicate with any other party whether related to you or not without your expressed permission

Your obligations

To meet your treatment requirements, you must attend your appointments at the agreed time and frequency. Any failure to meet your planned appointments may result in delays, reduced quality of treatment outcomes, possible changes to your plan and possible increases in cost for treatment.

You will agree to our cancellation policy with notification of any appointment changes 2 full business days prior to you originally planned visit time.

You are expected to keep your oral health in an acceptable condition with use of the appropriate cleaning aids and frequency as directed by the dental team as well as maintaining your dental health review appointments at the appropriate recall intervals.

You must supply us with all relevant information with regards to your treatment including medical and dental history, personal issues that may affect your treatment and any information pertinent to the delivery of your care.

We are not liable for any delay or failure to provide services by your failure to comply with your obligations.

Consent to your treatment

Dental consent is an ongoing requirement. Your treating clinician will determine whether your consent will need to be in written, verbal or implied.

Written consent will be provided to you via digital document unless otherwise requested in paper form or determined by your treating clinician.

You agree that it is your responsibility to disclose in full any points that may support your clinician in providing consent and that you will have the opportunity to ask any questions before your consent to treatment in given.

If you would prefer written consent as confirmation when a clinician deems verbal or implied to be appropriate, then you must state this prior to undergoing any treatment.

Timing and provision of your treatment

Dentistry is not an exact science and like all medical sciences your treatment is not 100% predictable in outcome or timeframe. Your treatment is unique to you and cannot be compared to any other person that may seem to be undergoing similar types of treatment.

By undertaking treatment with us you accept that your treatment may take longer than originally foreseen.

This may mean not only a longer time until the date of completion but may also require further appointments.

We accept no liability for any further costs including but not limited to extra travel, time from work or inconvenience experienced by you through the nature of your treatment.

We will endeavour to update you at the earliest opportunity whenever it becomes apparent that your treatment may take longer.

It must be recognised that appointment times, number of appointments and the duration of your treatments are estimated at the outset with the information we have available at that time and any estimate on time frame will be based on this information along with our experience in providing this care. However, it must be recognised that individual variation is not something we are able to control.

In many cases treatment times are not set and are dictated as the progression of healing, biological response or tooth movement happens. We do not promise anyone that treatment will be finished by a specific date and any indictive dates given to you will remain indicative throughout.

Standards of work cannot and will not be compromised to meet time constraints

Clinicians as self-employed status

Our clinicians are self-employed contractors allowing them to make decisions in favour of the patient and keeping those interests above those of the company they are contracted under.

With our team approach our clinicians may deem the treatment more suitable to be referred to a colleague within the practice and occasionally externally should the need arise.

It should not be expected that you will see a single clinician for all your treatment, and we make no representation that this is the case, most commonly due to areas of expertise, shift patterns and holidays.

If deemed in your best interests to refer you elsewhere for treatment we will pass your relevant personal and clinical information to the practice/clinician we feel is most appropriate for your ongoing care. We accept no responsibility of the service or care provided buy this third party.

Any complaints will be managed by the indemnity of the individual clinician prior to being escalated to that of the company if and when appropriate.

Treatment guarantees

This is a demonstration of our attention to detail in the provision of dental implant treatment and our experience as a group of clinicians in providing many thousands of dental implant procedures successfully.

  1. Dental Implant Treatment For non-smokers with no previously treated periodontal (gum) disease. We will guarantee dental implants and their restorations mechanically for five years providing patients attend the practice for recommended maintenance appointments throughout the entire five-year period or (if appropriate) attend their previous General Dental Practitioner for similar maintenance appointments. For biological complications this is due to home care and personal factors. We will guarantee for 12 months after which you will be contacted by Dental insurance Partnership Ltd who will ask if you wish to take their policy for a further 12 months. Please note if you take this policy, it protects both the mechanical and biological components which is especially beneficial after 5 years. If attending another General Dental Practitioner this must be agreed in advance by the treating dentist in writing and if guideline standards are not met by you being treated elsewhere we cannot uphold you guarantee
  2. For patients with previously treated gum disease, as defined at assessment, we will provide a three-year guarantee for mechanical breakdown of dental implant treatment as above with similar conditions applying.
  3. For smokers or patients who have recently stopped smoking (in the last 5 years), we will offer a three-year guarantee on dental implants, similar to the conditions in points 1 and 2. These guarantees will commence from the date that the implants are surgically placed. There are several companies who offer dental implant warranties and can be found online. We provide a guarantee (outlined above) of the implant and crown structure and replacement if the implant fails to integrate on the first occasion (we do not offer refunds if you decide not to replace the failed implant). Like gum disease around teeth, we are unable to guarantee you will not have gum disease around your implant at some stage in your life. The best solution is to attend for your check-ups and hygienist appointments at lease every 6 month or less if advised. No guarantee is provided unless you attend for check-up and hygienist appointments every 6 months and an annual x-ray of the implant. If you fail to attend for appropriate maintenance appointments no guarantee will be provided. A maintenance plan is available to reduce your costs in this respect. Peri-implantitis (gum disease around implants) is the main cause of implant failure. Like gum disease around teeth, it is caused by plaque accumulation around the implant. This is almost always a preventable condition if the implants are maintained properly. Any further treatment to stabilise this disease will not fall under the guarantee. Smoking and diabetes are the most common factors which make this disease more common.

Please note that this warranty is also dependent on attendance at the advised maintenance appointments as set out above. This policy is provided by a third-party company and restricted to their terms and conditions.

  1. On restorative treatment for porcelain crowns, veneers, inlays and onlays we will provide a five-year guarantee against mechanical fracture.
  2. Composite/bonding restorations are given a 3-year guarantee.
  3. On failure of an endodontic treatment (Root Canal) within five years we will offer an extraction of the tooth as required free of charge unless referral to a specialist colleague is required.
  4. Dentures are given a 3-year guarantee against breakage and fracture in normal use. If fit is not ideal due to changes in gum shape, then a reline will be carried out at a reduced fee.

Pain Free or your money back guarantee

  1. If at any time during your treatment, whilst in our treatment rooms, you experience pain and are unhappy please tell your treating clinician you experienced pain and would like the manager to contact you after your appointment to arrange for your money back repayment. We will then arrange a suitable time for you to be contacted.
  2. If your treatment involves numerous appointments for a particular procedure, you will receive repayment in proportion to the particular appointment for treatment that was painful (not the full course of treatment over numerous appointments). This is determined by the practice, based on the amount of time used in the dental chair (pro rata for the complete treatment). An explanation of the calculation can be provided if requested.
  3. Before you commence treatment, please remember that on occasions having treatment completed certain aspects may be uncomfortable. Our aim is that this is fully explained to you beforehand and you are well aware of any potential before beginning your appointment.
  4. Your experience after treatment is subject to your body’s unique healing potential and is controlled by multiple factors including but not restricted to pre-treatment condition, genetics and hormones. On the rare occasions that you experience discomfort once you have left the surgery, we will always do our utmost to ensure you are aware of any potential post treatment discomfort but cannot provide this guarantee as set out above due to each person’s individual healing response.

Occasionally due to a dental emergency arising (eg. ‘hot-pulp’ or swellings/abscesses) emergency dental treatment is deemed clinically necessary to avoid potentially life-threatening complications. Unfortunately, in these circumstances local anaesthesia may not be appropriate or when deemed appropriate to use may not work as effectively. Therefore, some unavoidable discomfort during the procedure may be experienced. Due to the necessity of this emergency treatment to be carried out under our duty of care to our patients, we unfortunately cannot offer the pain-free money back guarantee on such occasions. We will however only provide the necessary treatment with your full consent at this time and allow you to return to complete any outstanding treatment at a later date under normal guarantee conditions.

Estimates of treatment costs

Estimates/Quotations will be set out at the beginning of treatment as an itemised service.

If you request changes to your treatment or a further investigation or complication warrants a deviation from your original plan (determined by a clinician) you will be informed of this and a new detailed item of services fee estimate will be provided.

Prices estimated/quoted are valid for 30 days and are fixed until the completion of your treatment as long as appointment times are met.

Price rises for treatments will occur periodically to meet the practice needs without notice other than an updated quotation for new treatments.

Payment

Payments must be set out and agreed at the start of your treatment and delivered via pay as you go card/cash paid prior to booking your next appointment, a direct debit arrangement or by 3rd party finance (any lab or material fees must be paid in full prior to medical device or material/componentry ordering).

If you do not pay within the required process set out above, we can suspend any further provision of services and can cancel any future provision of services requested or arranged by you.

Receipts for payments will be issued at your request.

We do not accept cheques as a method of payment.

Deposits for appointments

For any appointment that is being carried out under a pay as you go contract, we require a deposit to be left to guarantee your appointment. This deposit is to book your place in our clinical diary and is required for all patients. This process dramatically reduces the number of failed appointments which in turn rewards our patients and team by minimising wasted appointments, making more availability for those that need appointment time and reduces the need to raise prices to compensate for the losses placed on us by those who fail to attend their planned visits. If you cancel your appointment by providing us the required notice, then we will of course fully refund any deposit you have provided.

Membership plans (Pain free plan and Forever young club)

Our membership plans are for a minimum 12-month contract

Cancellation of your plan can be given by 3 months’ notice in writing or via email to the practice.

If you have received any discounted treatment in the 12-months preceding you end of membership date, then you are liable for the full costs of this treatment(s)

Cancellation and amendment

We can withdraw or cancel a quotation prior to commencement of treatment.

If an amendment is required, you will be notified prior to commencing of your next treatment and we will endeavour to do this at the earliest opportunity and keep any changes to a minimum.

If you wish to amend any details of the services, you must tell us as soon as possible and we may request that this is done in writing.

Termination

We reserve the right to terminate the provision of services immediately if you;

  • Commit a material breach under these terms and conditions
  • Fail to make any payments due
  • Become abusive to any of the practice team
  • Have a break down in the trust relationship
  • Make any false representations of us to any person, online forum or review platform/social media

Intellectual property

We reserve all copyright and any other intellectual property rights which may subsist in any goods supplied in connection with the provision of the services. We reserve the right to take any appropriate action to restrain or prevent the infringement of such intellectual property rights.

Liability and indemnity

Our liability under these terms and conditions and in breach of statutory duty and in tort or misinterpretation or otherwise shall be limited as set out in this section.

The total amount of liability is limited to the total amount of fees payable by you under our contract.

We are not liable (whether caused by our employees, agents or otherwise) in connection with provision of services or the performance of any of our other obligations under these terms and conditions or the quotation for;

  • Any indirect, special or consequential damage, costs or expenses or
  • Any loss of profits, loss of anticipated profits, loss of business, loss of data, loss of reputation or goodwill, business interruption or other third-party claims or
  • Any failure to perform any of our obligations if such delay or failure is due to any cause beyond our reasonable control or
  • Any losses caused directly or indirectly by any failure, or you breach in relation to your obligations or
  • Any losses arising directly or indirectly from the choice of services and how they will meet your requirements or your use of services
  • Nothing in these terms and conditions shall limit or exclude our liability caused by our negligence or fraudulent misrepresentation or for any other matters for which it would be unlawful to exclude or limit liability

Communications

All notices under these terms and conditions shall be deemed to have been duly given when delivered in paper or electronic form on the first day following delivery of the document.

This notice will be addressed to the most recent address or email address notified to us.

We may record calls and in-house free smile consultations with Treatment Coordinators for training and monitoring purposes.

Should you feel the need to speak to a supervising member of our team

If you do feel the need to inform us of anything, please do not hesitate to contact the practice directly by whatever communication method you prefer. We will listen to any comment you wish to make and if appropriate to gather any further information and respond to you as soon as possible.

If you do have a formal complaint you wish to make, we have a process that we must follow. We always wish to resolve any issue you may have locally and in a timely manner. Our formal complaints process is governed by the requirements set out by our practice insurance/indemnity companies as well as meeting the requirements set out to us through GDPR, data protection and the GDC. Upon request we can provide you with a copy of our formal complaints policy. It must be noted that any formal complaint process takes longer to resolve due to the nature of the requirements we must undertake.

Severance

If one or more of these terms and conditions is found to be unlawful, invalid or otherwise unenforceable, that/those provisions will be deemed severed from the remainder of these terms and conditions (which will remain valid and enforceable)

Which law will govern the contract?

This Agreement, and any issues or disputes of whatever nature arising out of or in any way relating to it or its formation (whether such disputes are contractual or non-contractual in nature, such as claims in tort, for breach of statute or regulation, or otherwise) shall be governed by and construed in accordance with the laws of Scotland. The Parties submit to the exclusive jurisdiction of the courts of Scotland.

If you need any further information, then please do not hesitate to contact us directly by phone or email.

Complimentary Consultation

Ready to transform your smile?

Discover more about how Tooth Doctor can help to transform your smile and your confidence. Request a Complimentary Consultation with Smile Advisors Corinne or Lauren today!

Google Rating
4.9
Based on 504 reviews
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Check Out Our Latest Patient Reviews

4.9
Based on 504 reviews
I had to have a fairly complex crumbled tooth root extraction, which I must admit I was very worried about, but Gerry and his assistant were excellent and delivered on their 'no pain' commitment. I felt absolutely no pain throughout the extraction even though he had to cut the gum and put stitches in. Even once the anaesthetic had worn off, I still had no pain. Fantastic service, I have no hesitation in recommending The Tooth Doctor and particularly Gerry.
Jav Y.
Jav Y.
Gerry and his team of highly skilled staff provide an excellent range of services and high quality care. Gerry made me a bespoke 'splint' (which fits my top row of teeth perfectly) and has solved my night-time grinding problem. This has been absolutely brilliant, it fits really well, feels comfortable and has stopped me grinding my teeth through the night. I'm pain free and have no more jaw ache and headaches. Thank you guys!!
Jen M.
Jen M.
Gerry & Amy finished off installing a rear lower implant, yesterday.The whole process was much less painful than previous impants, done elsewhere.The use of 3D scanning rather than having to bite into moulding clay, is IMHO a big leap forward.Having had other failed implants before, I'd highly recommend the Tooth Doctor.
John M.
John M.
I had a course of treatment with Sofia the dentist assisted mainly by Helenor. This involve filling molars and restoring my incisor teeth which were badly worn or ground down. The treatment I had was pain-free, explained in detail whenever I asked and I am very pleased with the results which look and feel natural. Friend have noticed the difference. My thanks to Sofia, Helenor and all at Toothdoctor involved in my treatment.Mark
Mark F.
Mark F.
Can't thank Gerry and his dental assistant Aimee enough, absolutely love my new smileAs advertised pain free and the use of the DVD glasses really helped a very anxious patient to relax while the treatment was being carried out.All staff including receptionist and hygienist very professional and friendly. I would highly recommend The Tooth Doctor.
Sal D.
Sal D.
Very professional staff & I've only had good experiences... My 8mplants were put in yesterday & it was expectedly sore, a lot of swelling put the pain has subsideded! Gerry Skeffington is by far the best dentist I've had in my life & genuinely cares about his patients! I'd recommend The Tooth Doctor in Carluke to anyone seeking cosmetic dentistry, you're in safe hands!
Stevie H
Stevie H
Always delighted with the care from Jane and Kelly. They are both very skilled at what they do but an extra bonus is how friendly and reassuring they are.
Deborah W.
Deborah W.
Gerry, who seems to be a really knowledgeable, up to date and professional dentist, has done an amazing job giving me back my 'smile' and confidence - via a really great looking set of implants, I am delighted and recommend this practice as a place you can trust
Frank O.
Frank O.
It was my first visit there. I made an appointment to have a loose and inflamed tooth extracted. The staff and the dentist were very friendly. I don’t think it’s possible to extract a tooth with less pain than they did here. I will definitely come back to get the rest of my teeth fixed as well.
Gábor S.
Gábor S.
I recently had my first visit to the Tooth Doctor in Carluke since before Covid-entirely my fault for leaving it so long! From the moment I arrived, the staff were incredibly friendly and put me at ease right away. I was genuinely surprised that my treatment was completely painless, even after such a long gap without a check-up. If you’re nervous or have any phobias about seeing the dentist, I can honestly say you can trust this team-they go out of their way to make you comfortable and your visit pain-free. Highly recommended for anyone looking for gentle, professional dental care. John MSecond visit with hygienist- another excellent, pain-free experience. My sincere thanks to Kelly and the team. John M
John M.
John M.
Have recently attended for toothache given advise and treatment plan and put at ease quickly.....nothing too big a problem....pleasant and caring staff throughout particularly Sofia and Janice
Jane A.
Jane A.
5 star dental practice in Carluke with 5 star treatment from start to finish .No pain and a far different experience at tooth Doctor .Just went through an implant process and tooth doctor and Gerry and indeed all the staff were brilliant .Thank you
Lucy M.
Lucy M.
Sofia and the team at Tooth Doctor, Carluke are amazing. All my treatments were pain free and I was provided with all the different options first. Would definitely recommend for anyone looking for a new dentist.
Francesco B
Francesco B
My experience at The Tooth Doctor Carluke was excellent, Both Sofia & Helenor were great, my treatment was pain free and quick, would highly recommend this dental practice.
Robbie N.
Robbie N.
Update 2025 - 11 months after initial consultation.I have just completed my round of treatment for my tooth implant with Gerry and the team and it's still 5 stars.From initial consultation through to completion of treatment the communication and service was top notch. They were happy to accommodate date changes for appointments to suit me and the quality of treatment is second to none.I'm very grateful for them making this experience as pain free and comfortable as they could.Thanks guys!
william L.
william L.
Tara and Kirsty were absolutely amazing, professional, friendly and put me at ease from the very beginning. My appointment was a longer one, so I had a massager on my chair during the length of my appointment(greatly appreciated) and I listened to my audiobook with earbuds on. Highly recommend.Thanks Tara and Kirsty.
Val
Val
Always a good experience at the tooth doctor, Carluke. I’m a very anxious patient and I always feel like I’m treated with kindness and patience. Would highly recommend
Victoria M.
Victoria M.
I came in to see Sofia and the team about 8 months ago and the service from then until now has been first class!At every stage of my treatment I was told how and what I would feel and any questions I had were always answered.The dentist can be a daunting place for some people but I couldn’t recommend them anymore highly.I am absolutely delighted with the results and the communication throughout!Sofia goes above and beyond, even coming in on her day off to see patients. Thanks so much to her and Taylor for today and see you both when I come in for my next check up.
Marvin B.
Marvin B.
ALL Tooth Doctor staff are absolutely fantastic. Jane is my dentist and she is brilliant. She knows I’m a nervous patient and always makes me feel calm and comfortable. I always recommend Tooth Doctor. 5 star - 100% of the time
Joanna H
Joanna H
My dentist Sophia is lovely, she fixed my tooth there and then. The service I receive at Tooth Doctor is great. Janice my hygienist is fab also.Would highly recommend.
Lesley M.
Lesley M.
I had lots of work done with Gerry and Aimee who were absolutely amazing with me, I was absolutely petrified prior to my first visit and from that visit on they done absolutely everything they could to make me at ease and calm during any treatments/ consultations.I hated my smile and never ever smiled in any pictures prior to my treatments. After much patience from Gerry and Aimee I am now soooo much more confident and actually find myself smiling 😃. So I am now not bothered by dental visits I actually have my confidence back tooSo thank you thank you thank you to you both for your ongoing patience with my tears and anxiety.Amazing team from reception to treatments ⭐️⭐️⭐️⭐️⭐️ all the way
Shell G.
Shell G.
Had an appt with Sofia and Helenor today for a small filling. A few days before the appt I received an email offering me 2 choices from their comfort menu for during my treatment. I opted for the back massager and the dvd googles. Can highly recommend both. Lovely back massage while watching Friends on Netflix. Never been so relaxed at the dentist. Was actually gutted when Sofia said that was us finished 🤣 (never thought I’d see the day) Brilliant service and would definately love to use again.
Lesley D.
Lesley D.
The friendly staff make this a welcoming experience. They demonstrate real empathy with those who find dentistry intimidating and scary. A very high quality of treatment and care.
Charlotte A.
Charlotte A.
All the staff are so lovely & welcoming (especially the reception team & Corrine!) however, Dr Jane & Jade are the best wee team - I’m so glad I was their patient as they made me feel so comfortable & honestly I will miss them both! They are a credit to the team & to the company!
KIRSTY H.
KIRSTY H.
Always feel valued as a patient, the team throughout are excellent. Friendly welcome, always keep you informed. Another great visit, both Jane and Kelly provided first class care and attention. Always pain free, highly recommended.
Robert M.
Robert M.
My treatment over the last 6 months has been excellent. I was definitely surprised that their advertised pain free treatment was true! Both Sophia and Tara have done amazing work! I’m beyond grateful for their excellent work!
Christina C.
Christina C.
I have always dreaded going to the dentist due to previous bad experiences and often avoided going. When I got in touch with the tooth doctor, all the staff were friendly and made me feel at ease. They were understanding of my anxieties and explained everything thoroughly. I was seen by Sofia and Helenor who took excellent care of me. Sofia explained everything required for my initial check up and offered options regarding treatment. During my appointments for treatment, everything was explained and they regularly checked in to make sure I was OK and not in any pain or discomfort. Treatments were pain free and for the first time I can say my visit to the dentist was pleasant.
Kate H.
Kate H.
Started off with a baby tooth being extracted, followed by a temporary bridge then an implant. So glad I went for implant as far superior to bridge, no movement when chewing and feels and looks completely natural. Can't thank Gerry and his team enough for their care, first class.
Sarah-Jane R.
Sarah-Jane R.
Sofia and Kirsty were so friendly, helpful and informative when I visited the Tooth Doctor for the first time. Previous experience had left me anxious about the dentist but Sofia explained everything so clearly with various choices and really took time with me.Kirsty was polite and friendly taking time to speak with me after my consultation.Can't recommend this dentist enough.
Carly M.
Carly M.
Jane and Jade carried out a root extraction for me today and the process was ever so quick and pain free. They both have a lovely way about them which made me feel relaxed and in good hands.
Chloe M.
Chloe M.
I went to tooth doctor as I had missing teeth & wanted an alternative to dentures. Spoke to Corinne who was fantastic. She made up a plan. After x-rays I was told by Gerry my best option was a full arch implant bridge. I wasn’t sure at first but so glad I went ahead with it. I definitely smile more & feelmore confident.Gerry explained every step to me. I was well looked after by him & Aimee throughout.I looked up tooth doctor a few years before I went. I do wish I had gone sooner. If you are thinking about it you can go for a complementary consultation. Don’t be like me and keep putting it off.Gerry did the work with the pain free promise. I am happy to recommend Gerry and tooth doctor. All staff are professionaland approachable.Thanks Gerry for giving me my smile back ,
Emma M.
Emma M.
As usual the welcome is lovely with smiling faces at the reception. This was a visit to see Janice who is always chatty and smiley as was her little helper (It is Christmas Lol). Janice is very good and thorough at her job and had my "Wallies" cleaned and polished in no time. Definitely pay this practice a visit.Kevin
bigfinbar
bigfinbar
What a team of total professionals. Cannot praise The Tooth Doctor highly enough especially Sofia and Kirsty. The whole process has been seamless from start to finish. Everyone on receptionn can not help you enough and will always do their best to accommodate an appointment. I would have no hesitation in recommending The Tooth Doctor for dental treatment of the highest level.
George H.
George H.
Had an excellent experience with the staff members of this dentist. Sofia and Helenor were just outstanding they let me know about everything that was happening as I had a root canal treatment which I was very nervous to have but I felt much more comfortable with it whilst I was getting it done hands down the best dentist around thank you all.
Alex E.
Alex E.
I’m a really nervous patient, and I’ve had previous difficult experiences, but after meeting Sofia she helped reassure me about what my options were and especially about relaxation and analgesia.this helped reduce my anxiety. When I came in for my first treatment today with Sofia & Karla, I ended up falling asleep in the chair ☺️ which kind of speaks for itself. Highly recommended
Elaine A.
Elaine A.
As a new patient here, I would like to thank Sofia and Kirsten for making me feel so at ease here, because I was very nervous due to having had a bad experience before at a previous dentist which made me lose trust in other dentists. Thankfully my husband found this one on line and I’m glad he did. From the first time of meeting them both I could tell it was going to be so different and it was. They talk you through the process first then make sure that your treatment is pain free and to me that was my biggest concern, I need not have worried because they were true to their word and I thank them both so much again. I would highly recommend them
Allan W.
Allan W.
My treatment with Gerry and Aimee was first class, he explained the full procedure from start to finish. My treatment was done to a very high standard making sure I was fully satisfied at each stage.I am delighted with my new smileAnna
Tony C.
Tony C.
Wow, I have been an anxious patient for 45 years and could only have treatment with sedation. However Gerry talked me through a procedure for an extraction today without sedation and put me at ease with the option to try this. I could also stop the treatment at any point. He was patient and ensured I felt as relaxed as possible. After further discussion, I had gel placed on the area prior to 2 injections and then the tooth extracted. No pain at all, and so delighted to have had this done without sedation after so many years. Other than this, I have been a patient of the Tooth Doctor since 2008 and can not fault anything, the care and treatment etc has always been 5 star from all in the Tooth Doctor's surgery, and this is why I have continued to be a patient at this practice since I moved to Stirling in 2012. Thank you again to Gerry for today, this was a milestone for me to have treatment without sedation.
Hazel D.
Hazel D.
Great experience at the clinic, Sofia and Kirstie always go that extra mile to ensure I am at ease and comfortable throughout the appointment. My daughter recently attended and was extremely nervous, the girls were great and made it a positive and painless experience for her. Would highly recommend!
Victoria D.
Victoria D.
I have been a patient at The Tooth Doctor for longer than I care to remember (admit!), and I have never had anything but first class treatment there.My last visit was no exception. I was seen at very short notice. My problem was identified immediately. I was treated Immediately. It was pain free.I have nothing but the highest of praise for all of the staff at The Tooth Doctor and I would recommend them to anyone looking for a dental practice without a moment's hesitation.
Colin L.
Colin L.
I've been through a process of having implants. Gerry and his team were first class through every stage - From initial discussions and information , explaining what was being done and what was involved.As someone who is fairly nervous regarding dentistry in general I was made to feel at ease and relaxed at every stage.I am delighted with the outcome and can't recommend The Tooth Doctor highly enough.The ongoing after-care service has been superb.
STEVEN W.
STEVEN W.
First visit for a check up since moving to area. From start to finish very professional service friendy staff from reception to nurse to dentist . Fabulous state of the art equipment and totally put at ease and pain free .. excellent surgery
Meg D.
Meg D.
I cannot thank Gerry, my dentist, and Aimee, the dental nurse, enough for their incredible care and professionalism. I had been avoiding the dentist for years due to traumatic experiences after a car accident, and I was so nervous that I even had hypnosis to prepare myself for the visit. However, from the moment I walked into the Tooth Doctor in Carluke, both Gerry and Aimee made me feel completely at ease.Their empathy, patience, and understanding were beyond reassuring, and I felt comfortable right from the start. Over four visits, they helped me overcome my fear, and I now feel confident and much better for it. Their expertise and attention to detail were top-notch, and the whole experience was so much smoother than I ever expected.I would also like to give a big shoutout to the fabulous receptionists who made everything run so smoothly. I have absolutely no hesitation in recommending Gerry, Aimee, and the team at the Tooth Doctor to anyone, especially those feeling anxious about dental visits. Thank you all so much for everything!
Anne Marie R.
Anne Marie R.
Just out of the tooth doctor having my wisdom tooth removed. Will keep it short and sweet just like my experience. I did not feel a single thing. Gerry and Aimee were fantastic!
Collette M.
Collette M.
The six months between check up appointments goes so quickly. Another check up done tonight by Dr Sophia.The friendly receptionist, Taylor and of course Dr Sophia provided a first class service. Their professionalism, friendliness is second to none. Brilliant dental practice. I travel from Edinburgh to carluke for my dental care because their care is outstanding. Thank you once again.
helen C.
helen C.
I have been a patient at this dental practice for a long time. I always feel comfortable coming here for my dental and hygiene treatment so much so that I travel from Uddingston. The staff are always pleasant and welcoming which makes me feel at ease.
ANNE B.
ANNE B.
Best experience I have ever had with a dentist.Super friendly receptionistsUnderstanding, efficient and really kind dentists.I was listened to, my needs were met in a professional and kind fashion. Highly recommend.
Oliver B.
Oliver B.
The girls at the dentist are absolutely lovely they make you feel at home and also let you know wots going to happen at your next appointment.. im normally abit scared of the dentist but since coming here I actually look forward to my visits now ❤️❤️
Gillian D.
Gillian D.
I have been using the tooth doctors services two years now and am happy for the first time I've found my dentist who don't judge make me feel relaxed are professional and human at the same time.kelly and Charlotte did my treatment today I would highly recomend them to everyone it's a relaxed atmosphere thanks to you ladies
Andrew N.
Andrew N.
I had a great experience at the tooth doctor improving my smile for my wedding from step one dealing with my smile advisor to end product and any problems nothing was a hassle to them.
Jennifer T.
Jennifer T.
4/9/24Had my routine hygienist appointment today with the lovely Janice. As always she was very professional whilst friendly and making it a relaxed experience; especially as she is aware I don't particularly like coming to the dentist 😁. Humour is also a strategy used 🤣.
mary G.
mary G.
Brilliant experience with Usama and Kirsty. Truly wonderful experience and made sure I was completely happy with my treatment. Very kind and considerate and would highly recommend. Corrine and Jaclyn were very welcoming.
Kirsty F.
Kirsty F.
I am an extremely anxious person when it comes to going to the dentist.However, from the moment I called the The Tooth Doctor I felt straight at ease. ALL the staff are genuinely lovely people, who always greet you with a lovely welcome making you feel relaxed straight away.As for Sofia and Kirsty, they have been absolutely fantastic. They both show a genuine interest in you as their patient and building a strong relationship to enable you to feel relaxed. They go above and beyond to try ensure your comfortable by providing different relaxation items from eye masks, lip balm etc which you get if your appointment is over 45 minutes long. I am now not terrified to go to the dentist all thanks to them and the care and passion they have in their job.I cannot thank or recommend anyone enough to go to The Tooth Doctor.
Katie C.
Katie C.
I've recently had a tooth implant and crown fitted by Gerry at The Tooth Doctor. I'm delighted with the results and so glad I went ahead with it. I really appreciated the late opening hours so I could fit it around my work. All the staff are friendly and professional! I wouldn't hesitate in recommending the dentist practice.
Caroline B.
Caroline B.
As someone who was terrified of the dentist resulting in sleepless nights shaking and fainting in the chair the horror that filled me when a tooth cracked was awful. I’d not been to a dentist since before Covid and was in no rush to go back. I saw the Tooth Doctor advertised and read the reviews and after a few failed attempts of actually me trying to get the courage to book in. I didThe whole experience from sitting in the waiting room to the actual treatment is amazing so friendly nothing is too much trouble and completely pain free. I had to go twice for fillings and the second time no stress no anxiety as the first was such a positive experience. I highly recommend them to anyone especially if you’re scared of the dentist. I’ve booked my 7 yr old daughter in now for her check up many thanks Sofia Jade and Kirsty
Sherry C.
Sherry C.
Oh my goodness years of being terrified and recently suffered tooth ache for 6 weeks before I would initiate an app, Jane and Jade thank you very much for today you put me at ease and have really changed my mind about dental visiting I will see you again soon
Lynn C.
Lynn C.
Thank you Sofia, Charlotte & Kirsty for your care & kindness during my treatment. Can’t recommend you all enough for nervous patients! Absolutely everything was explained fully & feel like I was visiting friends every appointment. Thank you isn’t enough for how you have helped me overcome my fear!! X
Layla A.
Layla A.
Can’t thank Sofia,Kirsty and Aimee enough. I just recently had composite fillings done. Delighted with my teeth. I felt very comfortable in the surgery. All staff were very friendly including Lauren and Jaclyn. Thanks Again!
Shirley D.
Shirley D.
The team at Tooth Doctor are beyond fantastic! From start to finish my experience has been excellent!Ive been having treatment with Gerry and Amiee for the past few months and I’am ecstatic with my results. Gerry is a complete perfectionist, every appointment was explained and pain free as guaranteed. I have a difficult bite to work with and Gerry made sure we were both happy before the final fit and WOW!!! I’m delighted with my end result and I feel so confident in smiling now. Gerry has given me exactly what we discussed and I’ll definitely be going back for further work.I’ve already recommended Gerry and the team to others and I will continue to do so.
Siobhan M.
Siobhan M.
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Pain free dentist Carluke

Tooth Doctor

Tooth Doctor, 79 Kirkton St, Carluke, Lanarkshire, ML8 4AD

Providing *Pain Free Dentistry In Carluke

Telephone: 01555807542

Email: info@tooth-doctor.co.uk

  • Monday 8:00am – 8:00pm
  • Tuesday 8:00am – 8:00pm
  • Wednesday 8:00am – 8:00pm
  • Thursday 8:00am – 8:00pm
  • Friday 9:00am – 4:00pm